Insurance Information

Please note that not all plans in the insurance companies listed cover naturopathic medical services. Please call your insurance to verify your benefits.

Insurance Billing

Natural Elements Medicine/ Dr. Zia L Robles Hernandez is contracted in select plans with the following insurance companies:

Natural Elements Medicine will bill your insurance for your office visit (if there is verified naturopathic coverage) as a courtesy; however, it is ultimately your responsibility to be aware of your coverage to avoid any surprises. You should have a plan summary that contains your copay, deductible, and general coverage information.

For Out of Network Plans: We can submit your claim directly OR provide you with a superbill for insurance reimbursement upon request.

Medicare and Medicaid (OHP): Neither of these programs credential naturopathic doctors; however, Dr. Zia extends a sliding scale fee program.

Natural Elements Medicine can bill claims for you AFTER you have completed the following:

  1. Download and print the Insurance Verification form below
  2. Call your insurance member services to verify your benefits – ask them the questions on the form.
  3. Return the form to Natural Elements Medicine at your first appointment

If you do not have these steps completed, you will be responsible for full payment of services at the time of service. We will provide you with a “Superbill” to submit to your insurance for reimbursement.

No Insurance?

Dr. Zia offers a sliding scale for patients who are uninsured or are enrolled in Medicaid or Medicare programs. She also offers a time of service discount if you do not qualify for the sliding scale fee reduction for payments received on the same day of service. Please ask Dr. Zia when setting up an appointment.

Ready to Start Your Journey Towards Better Health?

Dr. Zia and Natural Elements Medicine practices naturopathic medicine and offers a variety of services in Albany, Oregon and the surrounding communities. We help you reach your healthcare goals. Book an appointment today.