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If you feel that Dr. Zia and Natural Elements Medicine’s approach to health
and wellness is what you are looking for, then learn more about expectations and next steps below.
It is important for me to know your expectations regarding your health to best serve you. As a practitioner, I expect that:
Following are steps that will help us get you established as a patient at Natural Elements Medicine:
BEFORE YOU CALL TO SCHEDULE YOUR FIRST APPOINTMENT:
Explore this website, in particular the “ABOUT” and “FAQs” sections
WHEN YOU ARE READY FOR YOUR Meet and Greet:
1. Call to schedule a video/telephone meet and greet with Dr. Zia
2. If you plan on using insurance for your visits fill out the Insurance verification form OR if you would like to be considered for sliding scale fee schedule fill out this form.
PLEASE NOTE: INSURANCE BILLING – it is your responsibility as the policy holder to know what your benefits, deductibles and coverage level is PRIOR to scheduling a meet and greet with Dr. Zia. If you have ANY questions regarding your benefits, please direct them to your insurance company.
OUR OFFICE BILLS INSURANCE CLAIMS AS A COURTESY TO OUR PATIENTS.
WE ARE NOT RESPONSIBLE FOR HOW YOUR INSURANCE BENEFITS ARE RENDERED BY YOUR INSURANCE COMPANY.
AFTER your meet and greet, provided we have the information above, we can schedule you as a new patient if you decide that this practice is a good fit for your healthcare needs.
(QUESTIONS ABOUT TELEHEALTH APPOINTMENTS?)
After you receive your new patient appointment confirmation, please create a patient portal account.
Patient Portal Registration video
Fill out consent forms (questionnaires) within the patient portal.
ChARM Patient Portal introduction video
IF YOU PREFER TO NOT REGISTER WITH THE PATIENT PORTAL:
Pick up a NEW Patient packet from the office OR print out from the links BELOW.
MAKE SURE YOU HAVE ALL FORMS FILLED OUT and SIGNED WHEN YOU ARRIVE FOR YOUR APPOINTMENT.
THESE CAN BE FILLED OUT IN THE OFFICE; HOWEVER IT WILL CUT INTO YOUR APPOINTMENT TIME WITH DR. ZIA
Telehealth can be a wonderful tool to reach out to your healthcare provider from the comfort of your home or office.
Don’t have childcare? virtual appointments may be a good option for you!
There will be times when Dr. Zia may determine that an in-person appointment is most appropriate; however, many visits can be done through telemedicine, which can save you time.
HOW TO ACCESS VIRTUAL APPOINTMENTS
Dr. Zia uses RingCentral for virtual appointments. You will be provided with the meeting link when your TELEMEDICINE appointment is confirmed.
If you log on to the appointment with your desktop or laptop computer, all you need to do is click the link or paste the link into your preferred browser (Explorer, Safari, Chrome, Firefox etc).
If you prefer to join the call with your cell phone or other mobile device (tablet), click on the meeting link and you will be asked to download the RingCentral app (free). Once that is complete, you will be directed into the “virtual waiting room”. Dr. Zia will move your session into the virtual appointment room at your scheduled meeting time.
IF Dr. ZIA is running late, she will send you a message via text or email (depending on what we have available) to let you know. If you do not receive a message from her, please text 541-791-6537 to let her know you are waiting.
Dr. Zia, Albany Oregon’s premier naturopathic doctor offers online and live classes focusing on self care, health and natural methods of establishing and maintaining strong foundations for well-being.