Are you ready to go on the journey?

If you feel that Dr. Zia and Natural Elements Medicine’s approach to health
and wellness is what you are looking for, then learn more about expectations and next steps below.

Expectations

It is important for me to know your expectations regarding your health to best serve you. As a practitioner, I expect that:

  • You are here willingly (this is most important!)
  • You are ready to fully participate, be engaged and invested in your journey with me
  • You are able and willing to try suggestions and recommendations given to you
  • You communicate with me honestly about what you are willing and able to change/ adapt in your lifestyle.
  • We work together to reach your goals – remember, YOU are in the driver’s seat. I offer guidance, tools and information for you to choose the route to your destination/ goal.

New Patients

Following are steps that will help us get you established as a patient at Natural Elements Medicine: BEFORE YOU CALL TO SCHEDULE YOUR FIRST APPOINTMENT
      1. First step:
      • If you have internet access: Explore my website: nemhealth.com – in particular the “ABOUT” and “FAQs” sections.
      • If you do NOT have internet access, pick up my information packet at my office to read.
      2. If you have more specific questions, please make a complementary “meet and greet” consult. This is NOT to receive treatment information, only to clarify whether Dr. Zia’s approach is best for you.
WHEN YOU ARE READY FOR YOUR FIRST APPOINTMENT AND YOU PREFER PATIENT PORTAL ACCESS:
      1. Sign up for an ATHENAHEALTH patient portal account at https://20186.portal.athenahealth.com
      2. Once you have confirmed your email, sign in to the Portal (using link above).
      3. Once you are in the portal go to: APPOINTMENTS and select NEW PATIENT. The system will show no available appointments – Select “send a request”. Here you can indicate the times and dates that you have available. Please note in the comment section more specific requests.
      4. Once you request the appointment, Click on the HOME button, then Click on MY HEALTH > MEDICAL FORMS.
      • a. Download, READ and electronically sign forms #1-3.
      5. If you hold COMMERCIAL INSURANCE/MEDICARE ADVANTAGE (PART C) POLICIES:
      • a. Download, PRINT and FILL OUT #4 (Verification of Insurance benefits) – CALL your insurance plan rep to fill this out.
      6. IF YOU are UNINSURED, have MEDICARE, MEDICAID OR you have no “out of network” coverage:
      • a. Download, PRINT and FILL OUT #5 (sliding fee scale form)
      7. IF you would like to have MEDICAL RECORDS SENT TO DR. ZIA, Print and FILL OUT FORM #6 (Release of records). MAKE SURE YOU HAVE ALL FORMS ELECTRONICALLY SIGNED AND FORMS 4-6 PRINTED AND FILLED OUT WHEN YOU ARRIVE FOR YOUR APPOINTMENT. THESE CAN BE FILLED OUT IN THE OFFICE; HOWEVER IT WILL CUT INTO YOUR APPOINTMENT TIME WITH DR. ZIA
IF YOU PREFER TO NOT REGISTER WITH THE PATIENT PORTAL:
      1. Please read, print, sign and date Natural Element Medicine’s policies, consent form and financial agreement form.
      • a. If you hold COMMERCIAL INSURANCE/MEDICARE ADVANTAGE (PART C) POLICIES – please fill out INSURANCE VERIFICATION FORM to check on benefits and to ensure that Dr. Zia/ Natural Elements Medicine is in your network.
      • b. IF YOU are UNINSURED, have MEDICARE, MEDICAID OR you have no “out of network” coverage and you would like to be considered for an income-based discount, please read and fill out a Sliding Scale Fee Agreement.
      2. IF you would like to have MEDICAL RECORDS SENT TO DR. ZIA, Print and FILL OUT the Release of Records Form
      3. When you have completed these steps, please send/fax/email/ drop off these documents to Natural Elements Medicine (see contact info) and Dr. Zia will call you to set up a new patient appointment and sign you up to the patient portal.
      4. At the time of your new patient appointment, you will also be enrolled in the “Foundations for Health” class for a discounted price of $40 (regular price $150) to give you access to online classes related to nutrition, hydration, breath/movement, and more specific information about food intolerances and allergies. This information is important so that you have a broader base of knowledge as you go through your healing journey. After completing these classes, you will have the opportunity (if you choose) to attend a group session (offered once a month), or a one-to one session with Dr. Zia to answer specific questions that pertain to your lifestyle and situation that you may have after watching the classes.
**If you cannot print out these forms, please contact Natural Elements Medicine to request a new patient packet.